Bank Branch Receptionist/Office Assistant
The Bank Branch Receptionist/Office Assistant will facilitate positive contact and communications between customers and bank staff and perform administrative duties for the branch.
Greets and welcomes customers and potential customers and directs them to the appropriate bank staff. Checks identification when needed.
Notifies appropriate staff when a visitor with an appointment arrives.
Oversees and maintains waiting area, keeping it stocked with brochures, deposit slips, and withdrawal forms.
Answers customer questions and provides general information on banking services and policies.
Answers incoming phone calls, transfers calls, and takes messages when necessary.
Follows up on minor customer issues.
Processes and distributes incoming mail; prepares outgoing mail for pickup.
Performs clerical and administrative services for branch staff as needed.
Performs other related duties as assigned by management including cleaning, decorating and maintaining common space areas.
Excellent communication and interpersonal skills.
Ability to learn and understand products and services offered by Geddes Federal.
Ability to promote a positive image of the bank.
Ability to maintain professionalism and tact in stressful situations.
Ability to learn new technology.
Education and Experience:
High school diploma or equivalent required.
One year of clerical experience required.
Customer service experience required.
Knowledge of Microsoft Word and Excel.
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
Geddes Federal Savings and Loan Association is an Equal Opportunity Employer. We consider all applicants for all positions without regard to race, religion, creed, color, sex, age, national origin, disability,sexual orientation, gender identity or expression, transgender status, gender dysphoria, marital or family status, pregnancy, military/veteran status, genetic information including predisposing genetic characteristics or carrier status, arrest or conviction record, domestic violence victim status, or any other protected class or status, in accordance with applicable federal, state, and local regulations.
Please contact Geddes Federal Savings at 315-468-6281
Human Resource Manager - MaryTess